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Channel: Emerald Group Publishing Limited: Industrial Management & Data Systems: Table of Contents
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Process Quality and Collaboration Quality on B2B E-Commerce

AbstractPurpose - This study proposes two additions to the existing IS Success Model to influence usefulness and satisfaction, and ultimately customer loyalty. This study posits that process quality...

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Examining Technological Innovation of Apple Using Patent Analysis

AbstractPurpose - Apple is a representative company of technological innovation (TI) and management. It has launched new and innovative products since 1977, and many companies and business schools...

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Changing role of the Slovenian defence industry

AbstractPurpose - This paper contributes to the literature on changing role of the defence sector in the economy at industry and enterprise levels focusing on defence-civilian cooperation and defence...

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Competitive Priorities of Small Manufacturers in Brazil

AbstractPurpose - To examine the state of small manufacturing companies in Brazil. The paper seeks to identify their competitive priorities based on their recent developments and their anticipated...

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Productivity management: integrating the intellectual capital

AbstractPurpose - The intangible assets are important today as knowledge and innovation are the key drivers to long-term business competitiveness. In other words, this competitiveness requires the...

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Application of Agent Technology for Recycling-Oriented Product Assessment

AbstractPurpose - The paper describes idea and implementation of the computer tool for computer-aided recycling-oriented design. Nowadays there is a strong tendency to take into account the impact of a...

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Forecasting Diffusion of Innovative Technology at Pre-Launch

AbstractPurpose - The purpose of this study is to propose a systematic method for the diffusion of forecasting technology in the pre-launch stage.Design/methodology/approach - We designed survey...

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INNOVATION AND IMITATION EFFECTS’ DYNAMICS IN TECHNOLOGY ADOPTION

AbstractPurpose - Investigates longitudinal patterns of ICT and non-ICT products’ adoption over life cycles.Design/methodology/approach - The Bass diffusion model is used to discern distinctive changes...

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Determining business models in bottom-of-the-pyramid markets

AbstractPurpose - This paper aims to develop a multi-criteria approach for determining business models in bottom-of-the-pyramid (BOP) markets.Design/methodology/approach - Analytic network process...

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How system quality and incentive affect knowledge sharing

AbstractPurpose - Virtual communities of practice (VCoP) are seen as effective means to facilitate knowledge building among professionals. This study attempts to investigate the relationships between...

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Assessing the Impact of ERP on Supplier Performance

AbstractPurpose - Through an empirical study, this paper identifies a multitude of drivers that facilitate or hinder the implementation of Enterprise Resource Planning (ERP) in business environments....

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Supervisory control service for supporting flexible processes

AbstractPurpose - Increasing flexibility and complexity of modern PAIS usually leads to less guidance for its users and consequently requires more experienced users. A flexible PAIS allows users to...

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Revisiting Quality Management and Performance

AbstractPurpose - This study examines the relationship between quality management practices as well as their impact on organisational performance in the ASEAN regional...

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Technology adoption in small and medium-sized logistics providers

AbstractPurpose - The main aim of the research is to shed light on the role of information and communication technology (ICT) in the logistics innovation process of small and medium- sized third party...

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Using power regimes to explore perceived environmental uncertainty

AbstractPurpose - This paper aims to explore and gain a better understanding of the relationship between power circumstances and the environmental uncertainty perceived by...

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Universal Structure Modeling Approach to Customer Satisfaction Index

AbstractPurpose - Previous researches have proven that customer satisfaction and loyalty are affected by complicated relationships and are challenging to European Customer Satisfaction Index (ECSI)...

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Drivers of environmental performance of cement plants

AbstractPurpose - This paper aims to reveal the impact of five industry forces (IFs) on implementing input-based competitive strategies (CSs) and to determine relationship of these CSs on cement...

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Can ISO 9001 improve service recovery?

AbstractPurpose - This study aims to investigate whether ISO 9001 certification affects and enhances the relationships among customers’ perceptions of service recovery and, consequently, customer...

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Intellectual Capital Disclosure and Accounting Standards

AbstractPurpose - This study investigates the association between the intellectual capital disclosure level and the mandatory adoption of IFRS. This paper reports an empirical evidence for the impact...

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Creating Value through Wholesaler and Retailer Interface

AbstractPurpose - In the premium price range, retailer collaboration and showroom decoration as well as information dissemination play important role in the consumer sector, particularly in furniture...

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